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UX Audit Services

Unlock the full potential of your digital product by making it irresistibly engaging to customers.

Could your website, app or digital product offer a better experience to users and drive better results? Find out with us.

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How will you benefit from our UX audits?

UX audits are crucial, not just a ‘nice to have’. With a proper UX audit, you can achieve one or more of the following goals :

Identify pain points

A UX audit can help you identify any usability issues or pain points in your digital product that may be hindering user experience. By addressing these issues, you can improve user satisfaction and retention.

Boost user acquisition and retention

Identify and resolve issues that impact your user metrics

Improve conversions

A good user experience is directly linked to higher conversion rates. A UX audit can help you identify any barriers to conversion and optimize your digital product to increase conversions.

Enhance brand perception

A seamless and intuitive user experience can greatly enhance your brand perception and credibility. By conducting a UX audit and implementing the recommendations, you can ensure that your brand is perceived positively by users.

Stay ahead of the competition

A good user experience can set you apart from your competitors. By conducting regular UX audits, you can stay ahead of the competition and ensure that your digital product is meeting user expectations.

Save time and money

By identifying and addressing usability issues early on, you can save time and money in the long run. Investing in a UX audit now can prevent costly redesigns and rework later on.

Identify pain points

A UX audit can help you identify any usability issues or pain points in your digital product that may be hindering user experience. By addressing these issues, you can improve user satisfaction and retention.

Boost user acquisition and retention

Identify and resolve issues that impact your user metrics

Improve conversions

A good user experience is directly linked to higher conversion rates. A UX audit can help you identify any barriers to conversion and optimize your digital product to increase conversions.

Enhance brand perception

A seamless and intuitive user experience can greatly enhance your brand perception and credibility. By conducting a UX audit and implementing the recommendations, you can ensure that your brand is perceived positively by users.

Stay ahead of the competition

A good user experience can set you apart from your competitors. By conducting regular UX audits, you can stay ahead of the competition and ensure that your digital product is meeting user expectations.

Save time and money

By identifying and addressing usability issues early on, you can save time and money in the long run. Investing in a UX audit now can prevent costly redesigns and rework later on.

Why is Anais Digital the ideal partner for your UX audit? Our team of experienced UX designers and researchers has a proven track record of helping clients across various industries enhance their user experience and achieve their business goals. Several members of our team also take part in academic training in UX, including a UX course at the ULB (Université Libre de Bruxelles), as well as professional UX training and coaching. 

Contact us today to learn more about how we can help you with your UX audit. 

A full range of UX audit services to take your UX to the next level

At Anais Digital, we offer a full range of UX audit services to enhance the usability and appeal of your digital products, including websites, mobile apps, and software platforms.

UX Audit

Gain a thorough understanding of your user experience. Our audits provide a strategic roadmap to refine user flows, eliminate confusing elements, and resolve usability issues.

UI audit

Dive deep into your product’s user interface. From style consistency to responsiveness, our audits pinpoint defects to ensure an optimal user experience.

Ecommerce UX/UI Audit

Discover the power of optimized user experiences with Anais Digital’s usability audit and testing services. Our expert team meticulously examines testing processes, ensuring they are finely tuned for maximum effectiveness. Enhance your e-commerce platform for a seamless shopping journey and increased conversions with our Ecommerce UX/UI Audit. Our comprehensive audits cover all aspects, from user interface design to conversion rate optimization, ensuring every element is optimized for success. Let us help you create an engaging and user-friendly online shopping experience that drives results.

Web App UX/UI Audit

Enhance the usability and performance of your web applications with our Web App UX/UI Audit. By evaluating factors such as loading times and overall user experience, we ensure your web apps are intuitive to navigate, accessible to all users, and compliant with accessibility standards. With improved usability and faster loading times, you’ll not only increase user satisfaction but also boost engagement and retention rates.

Mobile App UX/UI Audit

Optimize the user experience of your mobile applications with our Mobile App UX/UI Audit. By assessing navigation and usability, we ensure your mobile apps provide a seamless and engaging experience for users. With a focus on consistency and accessibility, you’ll create a mobile experience that complements your other digital platforms and meets the needs of all users, leading to higher retention rates and increased satisfaction.

Conversion Rate Optimization Audit

Uncover the barriers hindering conversions on your website or app with our Conversion Rate Optimization Audit. Through behaviour analysis and A/B testing, we identify areas of improvement in the conversion process, streamlining the customer journey and increasing the likelihood of conversions. With data-driven insights and optimized conversion funnels, you’ll see an increase in conversion rates and improved ROI for your business.

Usability audit and testing

Discover the power of optimized user experiences with Anais Digital’s usability audit and testing services. Our expert team meticulously examines testing processes, ensuring they are finely tuned for maximum effectiveness. Gather qualitative insights through direct user interactions. Our usability testing fosters engagement through face-to-face sessions, digital trials, and advanced software, capturing detailed user interactions accurately.

Curious to learn more about how our solutions can elevate your digital presence?

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Why choose Anais Digital to deliver your next UX audit? 

Tap into our scientific methodologies and credentials

Our team relies on a rational process. We make assumptions, we determine the best methodology and we validate them by facts. Our methodologies and knowledge come from research into the humanities and social sciences. 

Rely on a pragmatic approach

We first focus on the smallest possible reach (MVP) that meets our customers’ objectives, before iterating and further developing the product, always bearing the users’ needs in mind. 

Engage in co-creation

We believe that collective intelligence leads to successful solutions. Therefore, we practice facilitation techniques (such as Studio Design, Lego Serious Play, liberating structures), to get the most out of your expertise, our inspiration and feedback from your users. 

What do we audit?

At Anais Digital, we analyze various components of your website and app designs to deliver superior results:

Website navigation

We ensure your navigation is logical and user-friendly.

Web design

Our audits guarantee that visual content is relevant and well-organized.

Information architecture

We evaluate and organize your content to maximize user comprehension and engagement.

Market and Competitors

Understanding market trends and competitor strategies is key to optimizing your digital presence.

Product cards

Check layout and information presentation for clarity and impact.

The UX audit process at Anais Digital 

Gathering Business Data

We start by collecting all relevant project data, from business goals to user demographics. 

Competitive Analysis

Understanding competitor offerings helps us identify areas for improvement. 

Usability Analysis

Our experts employ heuristic evaluations and task-based testing to refine your digital interface. 

Report Creation

We provide a detailed report with findings, improvement suggestions, and implementation timelines.

To learn more about our UX Audit process.

Contact us

UX/UI Audit : Frequently Asked Questions (FAQ)

What is a UX audit and why is it important? 

A UX audit is a comprehensive evaluation of a digital product to assess its usability and user experience. It involves analyzing various aspects such as user flows, interface design, and analytics data

This process is crucial as it helps in : 

  • identifying usability issues
  • improving the overall user experience of the product
  • optimizing the user journey
  • enhance customer satisfaction

What is Anais Digital’s unique approach to UX audits? 

At Anais Digital, we adopt a rigorous scientific method, supported by research in the humanities and social sciences. We combine this approach with a pragmatic and co-creative strategy, using facilitation techniques to maximize the effectiveness of our audits. 

How long does a typical audit take? 

The duration of an audit can vary depending on the complexity and size of your project. Typically, an audit can last from a few weeks to several months. We tailor our approach to meet your specific needs, starting with an MVP before iterating towards more comprehensive solutions. 

What types of results can I expect? 

The results of a UX audit by Anais Digital are tangible and measurable. Our clients often observe a significant increase in user engagement rate, a reduction in bounce rates, and an overall improvement in customer satisfaction due to the recommended optimizations. 

Can you explain the typical UX audit process? 

The UX audit process typically involves defining the key UX goals, conducting a product’s usability assessment, analyzing analytics data, and identifying UX issues. It may also include conducting UX research, heuristic evaluation, and presenting recommendations to the product team. A well-executed UX audit ensures that the product meets user needs and aligns with business objectives. 

What tools and software can be used for conducting a successful UX audit?  

Conducting a UX audit involves evaluating the product’s usability, analyzing user behaviour, and identifying usability issues. It typically includes using cutting-edge tools like ChatGPT, Mistral, POE, Wonderchat, Attention Insights, Maze Design, and Odaptos, along with traditional tools such as Google Analytics, Hotjar and heatmaps tools, user survey tools, to gather analytics data on user interactions with the product. 

Using the right tools is not enough. A thorough UX audit requires a systematic approach and a keen understanding of UX design principles. 

What should be included in a UX audit checklist? 

A UX audit checklist should cover aspects such as usability heuristics, user flow analysis, stakeholder interviews, and heuristic evaluation. It may also involve assessing the user journey, conducting usability testing, and reviewing the UX audit report. 

Following a comprehensive checklist ensures a successful UX audit following a step-by-step guide to ensure a thorough evaluation. 

What does a UX audit report look like? 

A UX audit report typically includes detailed findings and recommendations based on the evaluation of the digital interface’s design, usability, and user experience. It may contain visuals, analytics data, and specific actions to improve the UX. 

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